B&H Photo Video (often known as B&H Photo, B&H, or B&H Foto and Electronics Corporation) is an American retailer of photo-video equipment founded in 1973. Its headquarters are in Manhattan, New York City.
It performs business relating to picture and video equipment through online e-commerce consumer sales and business-to-business sales, and operates from a single retail location. The store is accessible via in-person retail, a website, phone sales, email, and live chat.
Although it has created a large network since its inception, customers have questioned its legitimacy. This question has elicited diverse responses from customers. Nevertheless, the fact remains. This page concentrates on the truth of the matter.
B&H Photo Overview
B&H Photo Video has been a recognised provider of photographic and video equipment since 1973. It is a key source of photography equipment for amateur and professional photographers worldwide.
B&H is an acronym for the company’s founders, Blimie and Herman. However, it is simply a legend that the name B&H is derived from Baruch Hashem. In addition, the company has attained great heights since its values outweigh its profits.
After determining a customer’s needs, they are masters in the art of downselling and always propose the optimal alternatives. Instead of focusing on the price tag, they believe in responding to the diverse needs of their consumers. They always put the customer first.
This is the reason why they offer exceptional customer service, a wide selection of products, and cheap prices. You would gain a better understanding of B&H Photo Video’s business ethics and customer service by reading the hundreds of thousands of evaluations on Trustpilot, the most of which are positive.
Customers who have purchased from B&H are scarcely mentioned in unfavourable evaluations. These reviews are an excellent indication of the value B&H provides to all of its customers today. In addition, you may discern the company’s extensive consumer base because it operates both brick-and-mortar and internet businesses.
B&H is the best option for New Yorkers and everyone else in the world if they want to get dependable photographic equipment at competitive costs and take advantage of hassle-free returns and special deals.
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Ownership and Clientele
B&H Photo Video is primarily intended for photographers and videographers in the profession. Although a large consumer base frequents the brick-and-mortar stores every other day, the majority of its revenue is derived from online and corporate sales. The location of its warehouse is in Florence, New Jersey.
B&H is well-known for its extensive distribution of consumer electronics products. They specialise in professional and specialised video and photography equipment. In addition, the store’s proprietor, Herman Schreiber, and a number of staff are observant Satmar Hasidic Jews.
Consequently, the store will be closed on Shabbat, other Jewish holidays, and Christmas. The website is accessible 24 hours a day, seven days a week, although orders are not processed between Friday evening and Saturday evening and on Jewish holidays.
B&H Photo Video Store Operational Hours
As stated previously, B&H’s e-commerce website is always accessible. Suppose, however, that you are a New York resident or are temporarily residing in New York and wish to visit the business. In this scenario, the business is open Monday through Thursday from 9:00 a.m. to 7:00 p.m., Friday from 9:00 p.m. to 1:00 p.m., is closed on Saturday, and is open from 10:00 a.m. to 6:00 p.m. on Sunday.
As you probably know, B&H provides exceptional customer service. For purchase-related support, you can easily contact the staff at 1-800-221-5743. Sunday hours for customer assistance are 10:00 am to 5:00 pm, Monday through Thursday hours are 9:00 am to 7:00 pm, Friday hours are 9:00 am to 1:00 pm, and Saturdays are closed.
Alternately, you can reach them at 1-800-890-9703 via their sales and expert advice hotline.
B&H Photo Video Product Inventory
Given that B&H Photo Video is a large retailer of photo and video equipment, it is only natural to be intrigued about the assortment of products it carries. The company provides an extensive selection of compact, mirrorless, and DSLR cameras. Wide-angle, normal, telephoto, and macro lenses are all available.
You can also purchase tripods, batteries, flashes, and lighting equipment to round out your photographic kit. In addition, you can add photography books, backpacks, backup storage, photo printers, drones, and picture printers.
All of their products are crafted from premium materials and come with a warranty. In addition, B&H has gone above and beyond to provide a “Event Space” designed to meet the demands of all professional photographers worldwide.
This space provides photographers and videographers with resources in the form of lectures and learning opportunities to better their talents, get new knowledge, and acquire the necessary equipment to implement the acquired information. These educational resources are all freely accessible.
B&H Photo Coupon
Customers around the world have commented on how convenient it is to work with B&H. You can easily acquire the desired equipment at reasonable prices. You have a page on your e-commerce website dedicated to discounts, coupons, and special offers.
It has also created a separate portal for photographers to shop for pre-owned photography equipment at enticing discounts. These gears are available in a wide range of sorts and prices.
B&H Photo Video Return Policy
The company’s return policy is attractive. It offers a 30-day return policy with full refund alternatives for consumers who are unhappy with the products for any reason. You have the option of sending the item back to B&H or returning it in-store if you are in New York.
However, the business clarifies that the refund only pertains to the item’s purchase price. It indicates that the item’s shipping and handling expenses will not be refunded. Additionally, few things cannot be returned.
Such items consist of unboxed electronics such as televisions and laptops, as well as digital software downloads. Even special orders cannot be returned. The special-order merchandise includes custom-configured computers, among other items.
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Returning or Exchanging an Order
Returning an order or exchanging it is easy as long as you cater to the company’s Return Policy guidelines.
- Fill out an online form.
- Pack the item to be returned in the original packaging of B&H and then into an outer shipping box, along with its invoice.
- Paste the return label on the package to be returned as the company is not responsible for lost packages.
While you return an item, you need to cross-check that it is in good condition and is packed in an unaltered box. The package should include the original manuals, blank warranty cards, and other accessories. Also, it is highly recommended to use a shipping authority with tracking facilities.
Refunds and Credits
In the event of dissatisfaction with a product, you may exchange or return it and receive a full refund of the original purchase price. In ideal circumstances, the refund is issued via the original payment method used to place the order.
It takes the corporation seven to ten days to credit your account for a credit card payment. If you paid for the item with a check, you would receive the refund check ten days after the date of purchase.
The corporation states in its policies that it bears no responsibility for lost returned products. In addition, they are not responsible for any incidental or consequential damages that may arise from the sale or use of the goods.
B&H is liable for the monetary worth of any things purchased through its website or retail location. Customers are required to report any damaged or missing items within two business days of receiving their orders.
Business-2-Business Benefits at B&H
You have perused B&H’s customer-facing operations for its ordinary selling-and-buying company. However, there is also a B2B component, which offers considerable benefits to clients working with B&H Photo Video.
- Pay With Purchase Orders: Clients are given the freedom to track and approve the orders quickly.
- Net Payment Terms: There is zero issue and financing fees for business clients.
- Instant Quotation: The company prepares on-the-spot pricing for particular technology needs.
- Tax-Exempt Status: You can easily streamline your purchase if you are a qualified buyer.
- Competitive Pricing: B2B qualified businesses can request price reviews and special discounts on certain products.
- Reps to Rely On: Expand your business with a team who gets to learn about you and not just your business.
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Advantages of Buying From B&H Photo Video
Among several benefits gained from buying from B&H Photo Video, here are some of the crucial advantages of the products brought from the company.
- Picture Quality
- Video Recording Quality
- Battery Performance
- LCD Panel Quality
- Build Quality
- Warranty Production
- Loyalty, Rewards, and Partnership Programs
- Company Values, Ethics, and Policies